on empathy and kindness in our work and spaces

lessons from a designer and a lovely sister-in-law

I’ve always been drawn to design: I was one of those kids who, every two or three months, would rearrange my bedroom, experimenting with how the room felt. I don’t know that I have any design taste — truly — but I have very definite opinions about what it takes to make a room feel right. (My daughter makes fun of the way I’m constantly saying “Pools of …